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 How do I contact Springs Hosting or get help with my account?

Before contacting us, check our knowledgebase as it has answers to the most common questions....

 How To Clear Your Local DNS Cache

What is your Local DNS Cache? When you visit a website using it’s domain name (e.g....

 How to access your web site before DNS propagation completes

You may need to access your website with Springs Hosting before your new domain is active or...

 Setting up Email in Outlook 2013

The guide below will walk you through setting up email in Outlook 2013 on your Windows computer....

 Updating an Email account in Outlook 2007

Updating up Email Account in Outlook 2007 Sometimes you may need to update your email account...

 Updating an Email account in Outlook 2013

Updating up Email Account in Outlook 2013 Sometimes you may need to update your email account...

 Setting up Email in Outlook 2010

The guide below will walk you through setting up email in Outlook 2010 on your Windows computer....

 Setting up Email in Outlook 2007

The guide below will walk you through setting up email in Outlook 2007 on your Windows computer....

 Email troubleshooting steps

These troubleshooting steps will help you with the most common email issues. My email client...

 Setting up Email in Apple Mail

The guide below will walk you through setting up email in Apple Mail. You will need the following...

 Setting up Email on an iPhone/iPad

The guide below will walk you through setting up email on an iPhone/iPad. You will need the...

 Setting up Mail on an Samsung Galaxy Phone/Tablet

The guide below will walk you through setting up email on an Samsung Galaxy Phone/Tablet. Some...

 Setting up Mail on an Android Phone/Tablet using Gmail

The guide below will walk you through setting up email on an Android Phone/Tablet using Gmail....

 How do I login to cPanel?

Many tasks to manage your website require you to login cPanel. This can be achieved by multiple...

 Backing Up MySQL Databases

Step 1) Login to cPanel. Step 2) Click on phpMyAdmin in the Databases box. Step 3) Click on...

 Configuring Nameservers (DNS) for Outside Domains

If you are not buying a domain from us you will need to manaully configure your nameservers (DNS)...

 FTP Accounts

  You can connect to your hosting account through plain FTP or FTPS. We currently don't support...

 Finding Spammers (Inbound and Outbound Mail)

A quick tutorial on how to find spammers sending mail out of your cpanel server or into your...

 Finding your Absolute Path

You can find your absolute path in cPanel. If you don't know how to login to cPanel click here....

 How do I create an email account or email forwarder?

This guide assumes you know how to login cPanel and the domain has been added to you account....

 How do I reset my email password?

Resetting your email password is done in your hosting control panel (cPanel). This guide assumes...

 How do I use a domain with my hosting account?

If you registered a domain with your hosting account when you signed up, you are already setup...

 How do I use my email account?

After setting up your email account in cPanel, you can access it a few different ways. Springs...

 PHP Settings

Last updated November 7, 2015Many PHP settings can be changed in the "Select PHP Version" area in...

 Restoring Files in cPanel Using R1Soft

1) Login to cPanel and click on the R1Soft Backup Restore button. 2) Once insde you will drill...

 Restoring a Backed Up MySQL Database

If you have not backed up your database yet please take a look how here. Step 1) Login to...

 SSH/Shell Access

SSH/Shell access is available on request. Please open a ticket if you would like it enabled on...

 Should you use POP or IMAP for mail?

Springs Hosting offers two protocols when checking for mail: POP and IMAP. Using POP, your email...

 Where do I find my mail server information?

All the details for your mail server can be found in your hosting control panel (cPanel). This...